Change in multi-factor login begins Fall 2023

Rollout of the new multi-factor prompt for authenticating into services and websites this fall. Everyone will be moved to the new prompt by January 2024 because the company UF currently uses for its authentication service, DUO, is deprecating the current prompt on March 31, 2024. The schedule for moving the UF community to the new prompt is:

  • Oct. 3   Primary Affiliation: Staff           
  • Oct. 17 Primary Affiliation: Faculty 
  • Nov. 7  Primary Affiliation: Students 
  • Jan. 9   Remaining community members

The UF community will experience three main changes:

User Interface
There is a new look and feel of the prompt screen.

2FA Method Selection Change
UF community members currently select a verification method such as a passcode, mobile device push, or hardware token. The new prompt will select the most secure method available based on what a user has registered for.

Remember Me Feature – Disabled
The ‘Remember Me’ option in the new prompt would require an additional click for users. The previous ‘Remember Me’ was based on remembering a user, while the new ‘Remember Me’ is device-based and does not remember a user across devices. To keep the user experience simple, the new prompt’s ‘Remember Me’ function will be deprecated in the UF implementation, ensuring the multi-factor process stays as smooth as possible with no more than one required click.

Please contact the UFIT Help Desk if you have any questions or concerns about the changes to the multi-factor prompt.

This article was originally posted on the UFIT News website here

Tracy Gale September 19, 2023